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HOW TO CHANGE PROPERTY MANAGEMENT AGENTS

CONTRARY TO POPULAR, CHANGING AGENTS IS ACTUALLY REALLY EASY!

AND, WE DO ALL OF THE WORK FOR YOU

We have found that many investors have continued to put up with inadequate and poor service under the belief that it’s hard to change agents however, it’s actually very easy to change your property management agent.

All you have to do is decided to change and sign a Management Agreement with your new chosen agent.

Should I Wait Until My Property is Vacant?

Definitely NOT! If you’re unhappy now and things are going wrong, the problem is only going to get worse and your stress levels increase if you wait to change.

It is legal to change agents while you have a fixed term lease in place. As your new agent, we send your termination letter to your old agent for you, collect all relevant documentation and keys and also do an induction with your existing tenant to ensure they’re comfortable with the changeover.

When Should I Change Agents?

The best time to change is NOW. As mentioned earlier, things are more likely to get worse before they get better and it’s your money and your investment on the line.

Changing straight away will only reduce your loss and stress.

What if My Next Agent is Just as Bad?

Our advice is to interview at least 2 agents and discuss with them in detail:

  • Why you should use their agency
  • How they propose to manage your property

Agents who have a clear purpose, good systems and measure their performance should be able to demonstrate their ability to adequately manage your property.

Even with a great pitch and systems, if you want to know if the proof is really in the pudding, the best questions to ask is what their retention rate is (the number of clients that have left in the last 12 months). Owners will leave due to selling or moving back in however, if this number is more than 10% of their total properties managed OR they are unable to answer, this may be a good sign that they don’t actually do what they say they’re going to do.

Want Excellent Service?

Remember, with Excellence make it VERY easy for you to use us because we guarantee our service.